Privacy Policy for https://auto-collision-repair-shop.collision-talk.com
Introduction
Welcome to https://auto-collision-repair-shop.collision-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to providing exceptional services while upholding the highest standards of privacy and data security for our users. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information in accordance with various international privacy laws, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec’s Law on the Protection of Personal Data (Law 25)
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s General Data Protection Law (LGPD)
- California Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.
Scope
This privacy policy covers all aspects of our website, mobile applications, online services, and products offered under the domain https://auto-collision-repair-shop.collision-talk.com (collectively referred to as “the Platform”). Please note that this policy does not extend to third-party websites or services accessed through links on our Platform, which have their own privacy policies governing user data.
Processing Activities
This Policy governs your interactions with us in the following scenarios:
- Using Our Services: When you sign up as an authorized user and utilize our applications and online services.
- Website Visits: Browsing or interacting with our websites linked to this Privacy Statement.
- Communications: Receiving marketing emails, newsletters, calls, text messages, or other forms of communication from us.
Personal Data Collection
We collect several types of personal information, including:
- Account Details: Username, email address, and password used for creating an account on our Platform.
- Payment Information: Credit/debit card numbers, expiration dates, billing addresses, and payment transaction records required for processing payments.
- Financial Data: Bank account details (if provided) for direct deposits or other financial transactions.
- Purchase Information: Items purchased, purchase frequency, and order history from our services.
- Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and device information to provide personalized services.
- Location Data: Your geographic location data, often collected through IP addresses or GPS signals, used for service localization.
- Feedback and Reviews: Comments, ratings, and suggestions provided by users to improve our services.
- Social Media Information: If you connect your social media accounts to our Platform, we may collect information from those platforms (with your consent).
- Product Data: Details about products or services of interest that you view or purchase on our Platform.
We obtain this data through direct user input, automatic logging by our systems, and third-party providers who assist us in delivering services, subject to their respective privacy policies.
Cookies and Similar Technologies
We use cookies (small text files stored on your device) for various purposes, including:
- Strictly Necessary: Ensuring basic functions of the Platform, such as login sessions and page navigation.
- Preferences: Remembering user preferences to provide a customized experience.
- Analytics: Tracking website usage statistics and user behavior to enhance our services.
Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage or block specific types of cookies.
Data Retention and Deletion
We retain personal data for as long as it is necessary for the purposes specified in this Policy or required by applicable law. Once the retention period expires or upon request from users, we securely delete or anonymize the data to prevent direct identification.
Security Measures
The Company has implemented robust security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. These include encryption during data transfer and at rest, secure third-party processing partnerships, and regular security audits to maintain a safe environment for personal information.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 18. If we discover that personal data has been collected from minors in violation of this policy, we will take steps to delete it and inform relevant parties as required by applicable law.
Your Data Rights
Depending on your location, you have various rights regarding your personal data, including:
- Access: The right to request access to the personal data we hold about you.
- Rectification: The right to rectify inaccurate or incomplete personal data.
- Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
- Restriction: The ability to limit our processing of your data in specific situations.
- Data Portability: The right to receive a copy of your personal data in a structured, commonly used format.
- Objection: Objecting to the processing of your personal data for specific purposes.
- Non-Discrimination: The right not to be subject to automated individual decision-making or profiling.
- Appeals/Complaints: Filing appeals or complaints with us or relevant supervisory authorities.
To exercise any of these rights, please contact our privacy team at the details provided below.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.
Contact Information
For any questions regarding this Privacy Policy, data privacy concerns, or unsubscription to:
- Retain Personal Data: To ensure compliance with privacy regulations, we may retain personal information as necessary for business purposes, legal obligations, or legitimate interests.
- Secure Data Storage: We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
- Data Sharing and Disclosure: We do not sell or rent your personal information to third parties without your explicit consent. However, we may share your data with trusted service providers who work on our behalf and are bound by strict confidentiality agreements.
Your Rights and Choices
Depending on your location, you have specific rights regarding your personal data, including the right to:
- Access and request corrections or deletions of your information.
- Restrict processing of your data in certain circumstances.
- Port your data to another service provider.
- Object to the processing of your data for specific purposes.
- Withdraw consent (if applicable).
For any inquiries, requests for access, corrections, deletions, or to exercise your other rights, please contact our privacy team at:
- Email: [email protected]
- Address: Auto Collision Repair Shop, Privacy Team, [Street Address], [City, Province, Postal Code]
Changes to Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Information
If you have questions about this Privacy Policy, your rights regarding your personal data, or need to exercise those rights, please contact us at:
- Email: [email protected]
- Address: Auto Collision Repair Shop, Customer Support, [Street Address], [City, Province, Postal Code]